Privacy - Terms & Conditions
Respect. Clarity.
Our Privacy Policy
Our approach to your privacy is straightforward. We treat your individual privacy with the same deep respect that we treat our own. The following content describes our website’s information gathering and dissemination practices. If you have questions related to our privacy policies, please email us at info@SOKOSports.com .
SOKO gathers general information as customers visit our site to help us perform website administration, address server malfunctions and understand customer-related trends. The following information is gathered:
- Pages visited – Gathered so that we know which pages are most popular and helpful to our customers.
- Browser type – Gathered to ensure that our website functions properly on the browsers that our customers prefer.
- IP address – Gathered to measure site traffic. IP addresses are not linked to personally identifiable information.
- Previous site – Gathered to help us understand which sites are encouraging customers to visit our site.
Our site also uses an order form to enable customers to place orders. Our order form requests information required to process, track, and ship orders, and to collect payments. Our order form requests email addresses, shipping addresses, billing addresses, phone numbers and credit card numbers. Some of this information is shared with shipping companies strictly to process and ship orders. We do not maintain payment information in our databases. We do not sell, nor rent customer information to any outside parties. However, we do reserve the right to sell customer data as part of the collective assets of our company in the event of a company sale.
Although we allow customers to maintain accounts on our site if the customers so choose, the information retained is basic user name and password information.
Periodically, we may conduct voluntary customer surveys, or contests for marketing purposes. The information collected by these surveys, or contests is kept confidential, and no personally identifiable information is disseminated to parties unrelated to the surveys or contests.
Periodically, we may send e-mails to customers with information about new SOKO products, or services. If customers do not wish to receive these e-mails, they can e-mail us at info@SOKOSports.com and request to be removed from our e-mail list.
In rare cases, certain links on the SOKO website may direct customers to external websites that are controlled by outside parties. We do not control the information gathering and distribution policies of outside websites. These outside websites may independently gather data, request personal information, set browser cookies, or send pixels to customers. We are not responsible for any use of the information, nor clickstream data that these outside websites may gather.
We have business relationships with outside parties that provide services that may include, but are not limited to website hosting, data analysis, data back-up, security services, and credit card processing. We will only share customer information strictly relevant to the provision of these services by the outside parties. Although we fully expect these service providers to protect customer privacy, and to use customer information strictly for service provision, we cannot guarantee that these outside parties' will use of customer information in a manner consistent with our principles.
In addition to the aforementioned cases, we reserve the right to share customer information with outside parties when:
- Customers provide their consent.
- SOKO deems it necessary, in good faith, to protect the safety, rights, or property of SOKO, the public, or others.
- Required by law, subpoena, or other judicial order.
- In an aggregated form, customer information must be shared as part of an analytical research activity, an investment, company sale, company merger, or other asset transfer.
Our websire is designed for customers over the age of 18. We comply with the Children's Online Privacy Protection Act, and we will not knowingly gather, nor retain information from customers under the age of 13.
The privacy policies described herein apply solely to our gathering, use and dissemination of customer information obtained online. They do not apply to any SOKO offline practices. However, our principles and attitudes related to, and respect for customer privacy are consistent, regardless of whether customers visit us online or offline.
Our privacy policies may change in the future. If we make significant changes to our privacy policies, we will post updates to the SOKO website. Customers' use of our website after changes have been adopted constitutes said customers' agreement with any revised privacy policies related to customer information gathered in the past, as well as in the future.
Terms of Use
These terms are effective as of January 1, 2015
By accessing or using any features of the SOKOSports.com website ("Site"), owned and operated by Black Pearl SG LLC on behalf of itself and its SOKO division (collectively: “SOKO”), you agree to be bound by these terms of use ("Terms of Use"). All visitors to and users of any aspects of the Site ("Users") are bound by these Terms of Use. SOKO expressly reserves the right to modify the Terms of Use at any time without prior notice to you. Therefore, SOKO recommends that you read these Terms of Use carefully each time you use the Site. Your access to and use of the Site constitutes your acceptance of all provisions of these Terms of Use. If you are unwilling to be bound by these Terms of Use, please do not access, nor use the Site.
Some of the services on the Site may be subject to additional posted conditions. Your use of those services is subject to those conditions. Those conditions are incorporated into these Terms of Use by reference. In the event of a conflict between the additional conditions and these Terms of Use, the additional conditions will apply.
Use of this Site is subject to all applicable laws and regulations. Nothing contained in these Terms of Use shall limit SOKO's right to comply with governmental, judicial, and law-enforcement requests and requirements relating to your use of the Site.
Privacy
We encourage you to review our Privacy Policy above to learn about SOKO’s strong commitment to privacy.
Copyright Notice
All pages on this Site are subject to SOKO copyright notices and intellectual property rights. All materials, including images, text, illustrations, graphics, designs, icons, photographs, videos and written materials that are part of this Site and any compilation thereof ("Content(s)") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by SOKO, one of its affiliates, or by third parties who have licensed their materials to SOKO. The Content(s) are protected by U.S. and international copyright laws. SOKO and its licensors expressly reserve all intellectual property rights in the Content(s). Access to this Site does not confer and shall not be considered as conferring upon anyone any license, assignment, or grant of any intellectual property rights except as expressly stated in these Terms of Use. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content(s), the Site or any related software. All software used on this Site is the property of SOKO, or its software suppliers and is also protected by U.S. and international copyright laws.
Any unauthorized use of the Content(s) is subject to all applicable penalties available to the copyright owner under the applicable copyright laws.
Trademark Notice
The SOKO name and logos and all related product and service names, design marks and slogans are the trademarks or service marks of SOKO. All other marks are the property of their respective owners. No trademark or service mark license is granted in connection with the Content(s). Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
Content
The Site contains Content(s) that SOKO creates and may also include Content(s) provided by third parties, including, if applicable, users that register and provide content. It also contains product information provided to SOKO by third parties about products that are manufactured for SOKO.
User Eligibility
The Site is not targeted towards, nor intended for use by, anyone under the age of 18. By using the Site, you represent and warrant that you are 18 years of age or older. If you are not at least 18 years of age, do not access, use nor register on the Site.
Information Accuracy
While SOKO uses reasonable efforts to ensure the Content(s) are accurate and up-to-date, SOKO makes no warranties or representations as to the accuracy or completeness of the Content(s) or the reliability of information displayed or distributed through this Site. You acknowledge that any reliance on any such information shall be at your sole risk. SOKO reserves the right, in its sole discretion, to correct any errors, or omissions in any portion of this site
Pricing, Order Acceptance, Payment and Sales Tax
While SOKO strives to provide accurate product and pricing information, pricing or typographical errors may occur. SOKO cannot fully confirm the total price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, SOKO shall have the right, at SOKO's sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, SOKO may, at SOKO's sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice. While it is the SOKO practice to confirm orders by email, the receipt of an email order confirmation does not constitute the acceptance of an order, nor the SOKO confirmation of an offer to sell a product or service. SOKO may also require verification of information prior to the acceptance and/or shipment of any order. Please note that there may be certain orders that SOKO is unable to accept and must cancel. SOKO reserves the right, at SOKO sole discretion, to refuse service to any customer or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by credit card processors. SOKO will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. For your convenience, you will not be charged until your payment method is authorized and your order is shipped but if your order is canceled after your credit card has been charged, SOKO will issue a credit to your credit card in the amount of the charge. You are responsible for all sales taxes on your purchase. Tax exemption certificates cannot be accepted on orders.
Shipping Charges
When an order is placed, it will be shipped to the address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on the Site. SOKO offers worldwide shipping. All purchases from this Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. The purchaser is responsible for all shipping costs, unless otherwise stated. Upon shipment, SOKO may, but is not obligated to, email a tracking number to you.
Products, Services and Specifications
All features, content, specifications, products and services described or depicted on this Site are subject to change at any time without notice. All reasonable measures are taken to accurately display the attributes of our products, including the colors; however, the actual color you see will depend on your computer monitor. SOKO cannot guarantee that your monitor will accurately display such colors. The inclusion of any products or services on this Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.
Product Warranty
Given that SOKO primarily provides custom manufactured products at this time, SOKO does not provide product warranties. However, in the event that a product received by the original purchaser has a manufacturing defect, please contact us at info@SOKOSports.com within 15 days after receiving the product.
Exchanges, Refunds, and Returns
In the event that an item must be returned or refunded, the item must be returned within 15 days of receiving the order. Refunds will be credited for the purchased price along with any applicable taxes. Please contact us via email at info@SOKOSports.com if you have any questions regarding purchases made from us.
Links
References on this Site to any names, marks, products or services of third parties, or links to third party sites are provided solely as a convenience to you. If you use those websites, you will leave this Site. If you decide to visit any linked website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. SOKO makes no warranty, nor representation regarding any linked website.
Outside sites can link to the SOKOSports.com site. However, the appearance, position, and other aspects of the links from outside sites may neither create the false appearance that an entity, nor its activities or products are associated with, endorsed by, nor sponsored by SOKO nor be such as to damage or dilute the goodwill associated with the SOKO name and trademarks. SOKO reserves the right to revoke this consent to link at any time in its sole discretion.
Restrictions on Rights to Use
Without limiting the generality of any other provisions of these Terms of Use, you agree you shall not (and you agree not to allow any other individual or entity to):
- Use the Site to, intentionally or unintentionally, violate any applicable local, state, federal or international law.
- Download, modify, reproduce, adapt, translate, reverse engineer, create derivative works based upon, publicly display, or in any way commercially exploit any portion of the Site, except and to the extent expressly permitted under these Terms of Use;
- Remove any copyright, trademark or other proprietary rights notice contained on the Site;
- Use any robot, spider, site search/retrieval application, or other device to retrieve nor index any portion of the Site;
- Transmit, nor upload to the Site any item containing or embodying any program, routine, function or feature designed to damage or degrade the performance of the Site, nor any other computer network, website, computer, device or system;
- Use the Site to violate the security of, nor gain unauthorized access to any computer, computer network, device, system, passwords or security encryption codes;
- Reformat, nor frame any portion of any web pages that are part of the Site;
- Collect, nor store personal data about other users of the Site;
- Create user accounts by automated means or under false or fraudulent pretenses;
- Create, nor transmit to other users unsolicited electronic communications, nor spam;
- Publish any content that falsely states or implies that such content is sponsored, or endorsed by SOKO;
- Submit to the Site any content that is unlawful or facilitates, constitutes, promotes or encourages illegal activity;
- Use the Site to transfer, nor store illegal material, including any material deemed threatening or obscene;
- Copy or store any Content(s) offered on the Site other than for your personal, non-commercial use.
Website Security
You are prohibited from violating or attempting to violate the security of this Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to this Site, overloading, "flooding," "spamming," "mail-bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. SOKO will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.
SOKO reserves the right, without obligation, to restrict, suspend, or terminate your access to all, or any part of the Site. This action can be taken in SOKO’s sole discretion at any time, and for any reason without giving you prior notice.
Copyright Violation Notification
If you feel the content of this Site violates your copyright, please send a notice of the violation to info@SOKOSports.com.
Your notice must include (i) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed, (ii) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site, (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material, (iv) information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted, (v) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and, (vi) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Upon receipt of a notice of claimed infringement that satisfies these requirements (or any statement in conformance with 17 U.S.C. § 512(c)(3)), SOKO will act expeditiously to remove or disable access to any Content(s) that is claimed to be infringing upon the copyright of any person under the laws of the United States.
Disclaimer
This site is provided by SOKO on an “as is” and “as available” basis. SOKO makes no representations or warranties of any kind, express or implied, as to the operation of this site, nor the information, content(s), services or materials included on this site. To the full extent permissible by applicable law, SOKO disclaims all warranties, express or implied, related to merchantability, fitness for a particular purpose and non-infringement. You acknowledge, by your use of this site, that such use is at your sole risk. This disclaimer constitutes an essential part of these terms of use. Some US states do not allow such limitations, so the foregoing limitations may not apply to you.
Limitation of Liability
Under no circumstances shall SOKO, nor any of its employees, directors, officers, agents, vendors nor suppliers be liable to you, or to any other person, for any indirect, special, incidental or consequential losses or punitive damages of any nature arising out of, or in connection with the use of, or inability to use this site and the contents. This includes, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction. This applies even if SOKO has been advised of, or should have known of the possibility of such damages. Your sole and exclusive remedy is to discontinue using the Site. Any cause of action you may have with respect to your use of this Site and the Content(s) of each must be commenced within one (1) year after the claim, or cause of action arises.
Revisions to Terms of Use and the Site
SOKO reserves the right, at its sole discretion, to change, modify, revise, add or remove any portion of these Terms of Use in whole or in part, at any time. Changes to these Terms of Use will be effective when such changes are posted to the Site. Your continued use of this Site after any change will be considered acceptance of those changes. SOKO may terminate, change, suspend or discontinue any aspect of the Site, including the availability of any features of the Site, at any time. SOKO may also impose limits on certain features and services, or restrict your access to the Site without notice or liability. SOKO may terminate the authorization, rights and license given above and, upon such termination, you shall immediately destroy all Content(s) that you may have downloaded.
International Users
This Site is controlled, operated and administered by SOKO from its offices within the United States of America. SOKO makes no representation that materials on this Site are appropriate or available for use at other locations outside of the United States. Access to these materials from territories where their contents are illegal is prohibited. You may not use the Site or export the Content(s) in violation of U.S. export laws and regulations. If you access this Site from a location outside of the United States, you are responsible for compliance with all local laws, rules and regulations.
Legal Jurisdiction
These Terms of Use constitute the entire agreement between SOKO and you with respect to your use of this Site. If for any reason a court of competent jurisdiction finds any provision of these Terms of Use to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of these Terms of Use. Furthermore, the remainder of these Terms of Use shall continue in full force and effect. These Terms of Use shall be governed by the laws of the state of Washington, United States of America. This applies without regard to its laws on conflicts of law, and the federal law of the United States of America. You acknowledge that the provisions of the United Nations Convention on Contracts for the International Sale of Goods are not applicable to any transaction with SOKO. Any action to enforce these Terms of Use shall be brought in the federal or state courts located in Seattle, Washington, United States of America.